2019 Christmas Holiday Support Hours

Saturday, 14 December 2019 by Support System Agent

Christmas Support Hours

We are committed to bringing you the very best in network uptime and pride ourself with our 98% uptime SLA. Network and Connectivity issues will be monitored as resolved as apart of our normal service however customer support tickets will be monitored and responded to as per the timetable set out below:

  • Christmas Eve 24th Dec 2019 - CLOSED - Support Tickets raised will be responded to 27th Dec 2019
  • Christmas Day 25th Dec 2019 - CLOSED - Support Tickets raised will be responded to 28th Dec 2019
  • Christmas Eve 26th Dec 2019 - CLOSED - Support Tickets raised will be responded to 29th Dec 2019
  • 27th Dec 2019 - Open 9am - 12pm - Support Tickets raised will be responded to 3rd Jan 2020
  • 28th Dec 2019 - Open 9am - 12pm - Support Tickets raised will be responded to 3rd Jan 2020
  • 29th Dec 2019 - Open 9am - 12pm - Support Tickets raised will be responded to 3rd Jan 2020
  • New Years Eve 31st Dec 2019 - CLOSED - Support Tickets raised will be responded to 3rd Jan 2020
  • New Years Day 1st Jan 2019 - CLOSED - Support Tickets raised will be responded to 5th Jan 2020

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